Website Specialists

A broken site is stressful.
The repair bill
shouldn't be a surprise too.

We fix broken WordPress sites, build custom back-end plugins, manage the Linux servers they run on, and build fresh sites from scratch.

When something breaks, we go deeper than a plugin toggle. We read the server logs, find the actual cause, and quote a fixed price before we touch a line of code.

  • Your site is back up with the root cause confirmed, not guessed
  • You see a fixed price and approve it before any repair work starts
  • No open-ended billing, no mystery work, no surprise invoices
stackbou — diagnostic engine

Who We Work With

StackBou is a specialist operation. We work with clients who need more depth than a generic WordPress agency can offer.

Ambitious E-Commerce Stores

You run a WooCommerce store, your site is your revenue, and you need someone who works at the infrastructure level. Not someone who reinstalls plugins and calls it fixed. You know your product. We handle the server it runs on.

  • Custom database optimisations
  • Zero-downtime server migrations
  • Automated custom API data layers
  • WooCommerce performance and scaling

Boutique Digital Agencies

Your agency is excellent at front-end design and strategy. When a client site has a server-level crisis or needs custom back-end development, you need a technical partner who can step in without your client ever knowing we were there.

  • White-label back-end development
  • Custom plugin builds for client sites
  • Infrastructure management and support
  • Emergency repair handling for client crises

Solo Operators and Entrepreneurs

You run your business without a development team. There is a process eating your time every week: invoicing, quoting, stock tracking, chasing approvals. You know a piece of software could eliminate it entirely. You just need someone to build it, and to stop charging you every time you want a change.

  • Custom invoicing and quoting tools
  • Automated workflow and notification systems
  • Admin dashboards that replace spreadsheets
  • Scheduled tasks that run without you touching them
8 Standardised repairs
R500 Diagnostic deposit
Fixed Price before we start
Zero Surprise invoices

Most sites fail
the same way.

A designer builds a stunning site. Six months later it throws errors during a WooCommerce sale, redirects visitors to spam, or crawls under traffic because the hosting underneath was never designed to scale.

When a crisis hits, most developers work at the plugin level and bill unpredictably. We act as a dedicated deep-level technical layer, working directly in the server logs and the database, not through a dashboard toggle.

The unpredictable billing problem

Open-ended hourly work gives you no visibility into cost. A fix should have a scope, a scope should have a price, and you should approve it before we start.

The black box problem

Most support tickets end with “we’re looking into it.” You have no visibility into what’s actually broken, who is looking at it, or when it will be resolved.

The depth problem

Front-end developers and generic WordPress agencies rarely have the server-level access or Linux expertise to diagnose infrastructure-level failures at the root.

How It Works

We built a structured diagnostic process that finds the root cause of most WordPress failures in 60 minutes. No guessing. No back-and-forth. Here is what happens from the moment you submit a request.

01
Submit your request

Tell us what is broken. We collect everything we need in a single structured form so we can start immediately.

5 minutes
02
Diagnostic deposit

We run 60 minutes of isolated server log investigation. R500 flat. No open-ended billing. We find the cause or we tell you why we cannot.

R500 flat
03
You approve a fixed price

You receive a confirmed repair quote with the full scope defined. The R500 deposit is credited. You approve before we touch anything.

No surprises
04
Site fixed

We execute the repair at the server level and confirm the fix with you. You pay the agreed amount. No extra charges, ever.

Confirmed fix
R500

The Diagnostic Deposit & Direction Guarantee

We don’t play guessing games. For a flat R500 deposit we run 60 minutes of isolated server error log investigation. No back-and-forth. No scope negotiations. The R500 goes toward diagnosis, not time.

If it’s fixable

The R500 deposit is fully credited toward the final repair cost. You pay the confirmed price minus what you’ve already deposited.

R500 credited to repair

If it’s unrecoverable

Work halts immediately to prevent compounding costs. You pay nothing further and receive a detailed technical diagnostic report to take to your hosting provider.

No further charges. Full report included.
Submit a Repair Request → R500 deposit payable after form submission

The Standardised Repair Menu

Every service below carries a fixed price confirmed before we begin. All repairs start with the R500 diagnostic deposit which is credited to the final cost.

The White Screen of Death

Your site loads a blank white page. Nothing. No error.

We isolate the cause through server logs: rogue plugins, fatal PHP errors, and memory limits the host never told you about.

The ‘Stop Losing Money’ Fix

Your checkout spins forever. Payments fail. Orders disappear. Every hour it stays broken costs you sales.

We debug payment gateway webhooks, REST API transaction log dropouts, and WooCommerce processing errors at the database level.

The Broken Database Patch

“Error Establishing a Database Connection.” Your site is down and the server panel shows nothing useful.

We repair corrupted MySQL tables, fix credential mismatches between WordPress and the host, and restore the connection at the server level.

The Spam Folder Jailbreak

Your contact forms and order confirmations are ending up in spam. Customers aren’t getting their emails.

We fix DNS zone configuration with full cryptographic email authentication: SPF, DKIM, and DMARC records aligned to your sending domain.

The Time Machine Upgrade

Your host upgraded PHP and your site broke. Warnings everywhere. Half the admin panel is unusable.

We lift legacy applications to PHP 8.2 and refactor deprecated function calls that break on modern infrastructure.

Stress-Free Moving Day

You need to move hosts but every time someone tries it, something breaks. Emails stop, the site goes offline, or the DNS takes days to resolve.

We migrate databases, files, and DNS zones to a fresh host without causing live site or email routing downtime.

The ‘Secure Badge’ Handshake

Your browser shows a padlock with a warning. Visitors see “Not Secure.” Some browsers block the site entirely.

We clean database rows of hardcoded insecure links (http://) to permanently resolve mixed-content warnings and enforce a clean SSL lock.

I Need a New Website

Your current site is not broken, it is just not right. Wrong structure, wrong look, wrong brief.

We design from a blank canvas. Sketch your vision in our brief builder, we scope it, quote it, and build it properly the first time.

Custom Plugin Development

Tiers are defined by functional scope. This keeps scoping predictable and prevents the open-ended billing that kills hourly plugin projects. Skip the bloated multi-purpose plugins and build exactly what your business needs, quoted before we write a line.

01
The Modifier
R2,500 – R4,000

UI and UX hooks, filters, and core layout extensions. Custom metadata fields, conditional display logic, or checkout modifications.

  • Custom post metadata fields
  • Conditional checkout badges
  • Programmatic layout extensions
Start a Project →
03
The Integrator
R10,000 – R18,000+

Connecting detached systems. Bridging external data platforms with your WordPress stack in real time so both sides stay in sync.

  • Live vendor warehouse stock sync to WooCommerce
  • Xero accounting transaction feed integration
  • Custom remote API data layers
Start a Project →

Start a Project

Give us the brief and we’ll scope it. The more detail you provide, the more accurate our initial assessment on the first pass — no back-and-forth required. No commitment at this stage.

About You
The Build
Scope & Timeline
Technical Context (optional)
We’ll review the scope and come back with an initial assessment. No commitment required.

VIP Managed Linux Hosting

Isolated Linux environments with aggressive caching engines. Not a reseller panel — actual server management included.

StackBou Core
R250 – R350 / month

Best for portfolios & corporate landing sites

  • Automated remote backup snapshots
  • Strict kernel-level firewall rules
  • Server-side Nginx caching engine
  • Managed Linux environment
  • SSL provisioning & renewal
Get Started →

Submit a Repair Request

To get our technical team into the code as efficiently as possible, provide the details below. Having complete access upfront means we can often diagnose and resolve your issue on our first login.

The Basics
The Symptoms
Access Details

To diagnose the root cause we require both WordPress Administrator and server-level access. If you’re uncomfortable sending passwords here, use a secure link from One-Time Secret and paste the link instead.

Hosting / Server Access
The Safety Net
The Diagnostic Agreement
R500 deposit invoice sent separately. No payment taken through this form.